Ops Tech Pro

Our goal is to help our clients achieve their operational objectives while exceeding customer expectations.

We’re not just a vendor – we’re a partner you can count on for reliable support and guidance every step of the way.

About Us

We’re proud to have two hospitality industry veterans at the helm: Paul Dickson and Jay Visnjic.

Paul is a Co-Founder of the highly successful “Hotel ServicePro” application – an innovative hotel service optimization, workflow, and asset management system that revolutionized hotel operations. With over 25 years of experience in hospitality technology, Paul has become a respected leader in the industry.

Jay co-created the “Travel Rewards Tonight” booking engine and has decades of experience actually running multiple hotel properties. His hands-on approach to management has given him a unique perspective on what it takes to run a successful hospitality business.

Together, Paul and Jay bring a wealth of knowledge and expertise to OpsTechPro. They’ve established one of the fastest growing hospitality businesses in the industry by designing products that streamline business processes and maximize efficiency.

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Hotel ServicePro

Paul Dickson creates Hotel ServicePro – the highly successful hotel operations software.



Purchased by Amadeus Hospitality

Amadeus Hospitality, the world’s largest hospitality software company, acquires Hotel ServicePro created by Paul Dickson, co-founder of OpsTechPro.



For The Love of Our Clients

Their loyal clients begin calling, expressing their love for Hotel ServicePro and requesting a new version. Their commitment inspires them to create SP Square.



SP Square is launched

Jay Visnjic and Paul launch SP Square, and to their pleasure, 230 hotels come onboard at the time of launch.



Sp Square becomes OpsTechPro

As 2023 rolled in, we welcomed our 1,000th hotel client – a major milestone for us. It was time for a fresh start and a rebrand to reflect our growth and evolution as a company.



🎇 1,000 Hotels

OpsTechPro proudly reaches 1,000 hotels in their client roster.


Your Operations Partner

Quick To Learn & User Friendly

Intuitive Interface makes it easy to learn and use, and we offer unlimited training for your staff

Guest Text Messaging

Advanced guest text messaging frees up time for exceptional customer service

All-In-One Efficiency Tool

All-In-one platform, with comprehensive tools to increase staff efficiency & simplify daily operations

Quick Responses, Quality Service

Powerful features allow hoteliers to quickly respond to inquiries without sacrificing quality service

For As Little As $75/month

Book a personal demo with one of our experts and understand how this can help you better manage your property and improve guest satisfaction and save costs.

Our Mission

At OpsTechPro, we are committed to helping properties of all sizes – from select hotels to upscale resorts and condos – achieve their operational objectives through innovative solutions.

With our industry expertise and advanced technologies, we streamline processes, boost efficiency, and enhance the guest experience. But what truly sets us apart is our unwavering dedication to providing exceptional customer service.

We believe that by building lasting relationships with our clients based on trust and transparency, we can help them optimize their operations and stay ahead in today’s competitive hospitality market.


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