👤 Client: Rick Morse, Chief Engineer
🏨 Location: Residence Inn, Eagle, Idaho
🛠️ Stage: New Build / Pre-Opening Phase
🏁 The Challenge
Launching a new hotel is no small feat—especially when it comes to managing assets, mechanical systems, and construction punch lists. For Rick Morse, Chief Engineer at the soon-to-open Residence Inn in Eagle, Idaho, the task was clear: set up efficient processes from Day One.
But how do you create a future-ready operational system before guests ever arrive?
💡 The Solution: OpsTechPro’s Pre-Revenue Support Model
That’s where OpsTechPro stepped in. During a recent conversation with Rick, the OpsTechPro team made an important offer:
“You can use the system at no cost until your construction is complete and the first guest checks in,”
— OpsTechPro Team
This strategic move allowed Rick to:
- ✅ Begin inventorying mechanical systems
- ✅ Organize all assets for preventive maintenance (PM)
- ✅ Document punch lists and vendor contacts
- ✅ Train staff before launch—without spending a dime until revenue begins
🛠️ Key Features Used by Rick’s Team
Feature | Benefit |
Mechanical System Inventory | Record HVAC, electrical, plumbing details before Day 1 operations |
Punch List Tracking | Real-time visibility into construction and contractor check-offs |
Preventive Maintenance Setup | PM scheduling built around installed equipment specs |
Vendor Management | Easy reordering of parts and warranty access |
Staff Training (Pre-Opening) | Onboarding of Assistant GM and engineers to minimize learning curve |
💬 What Rick Had to Say
“I think it’s going to be really helpful… just to have all that stuff recorded—not only for PM, but for ordering parts and staying organized.”
— Rick Morse, Chief Engineer
“Awesome. Great. Thank you so much.”
— Rick Morse (on hearing the system was available at no cost pre-opening)
🚀 The OpsTechPro Advantage
✔️ Zero Cost Onboarding: Hotels like Rick’s enjoy full access to the OpsTechPro platform before opening—without being billed until revenue begins.
✔️ Punch List Visibility: Track construction progress digitally in real time
✔️ Training Ahead of Time: Ensure engineering and management teams are OpsTechPro-ready
✔️ Data-Ready Launch: Build performance and maintenance histories before operations begin
📈 Results & Long-Term Impact (Projected)
- 🛎️ Faster Go-Live: Pre-launch training means zero downtime during transition
- 📊 Smarter PM Scheduling: Assets already entered into the system before opening
- 💰 Cost-Efficiency: Avoids redundant tools and paperwork from day one
- 🤝 Stronger Vendor Relationships: Centralized records simplify procurement and warranty management
✅ Conclusion
OpsTechPro isn’t just a post-opening solution—it’s a launchpad for operational excellence. By offering a zero-cost, pre-opening implementation, Rick Morse and his team now have a fully operational system even before the first guest checks in.
Looking to get ahead on your next hotel build?
💥 OpsTechPro will help you do it faster, smarter, and without upfront costs.
Discover how OpsTechPro can streamline your hospitality operations today. Click [ HERE ] to find out more!
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