OpsTechPro has announced the release of its new Edge Guest Management System (GMS), which aims to revolutionize the hospitality industry. The cloud-based platform provides a comprehensive asset optimization system and introduces an innovative guest engagement texting feature known as “Jeanie”.
Introducing OpsTechPro
OpsTechPro was developed by industry veterans Paul Dickson and Jay Visnjic, who together bring over 60 years of hospitality experience to the table. Dickson is well-known for creating Hotel ServicePro (HSP) in 2006, which became the standard guest management system for many years.
Asset Optimization and Guest Engagement
OpsTechPro’s GMS is an efficient and user-friendly system designed for all major hotel brands. It automates guest requests, work orders, equipment maintenance, preventive maintenance, inspections, and asset management – all in one system. The platform allows guests to text the hotel, and vice versa. Hotel staff can interact with management, and guests can use the personal assistant via text, Jeanie, to register requests or room needs.
The Most Complete Edge Guest Management System Out There
Mark Stuerenberg, Director of Engineering at Commonwealth Hotels, states that OpsTechPro is the “most complete guest management system out there.” Stuerenberg adds that the platform’s ability to automate all guest requests and its work orders, preventive maintenance, inspections, and asset management features – all for a single low price – is a game-changer.
User-Friendly and Customizable
OpsTechPro is highly customizable, and the system is easy to use and implement. The platform’s look-alike screens facilitate multiple tasks and are presented in an intuitive manner. The system allows for tracking trends, which is meaningful and significant to both local and corporate users.
Efficient Reporting and Improved Communications
OpsTechPro’s cloud-based reporting allows for efficiency and significance for both local and corporate users. The platform promotes higher daily utilization by end-users, improving communication with guests and within hotel teams. This, in turn, increases guest satisfaction and asset value.
Used in Various Settings
OpsTechPro is currently used in hotels, restaurants, condominiums, and office buildings. The company offers free training, free data transfer, unlimited users, and complete hotel setup.
The Future of Guest Management
With OpsTechPro’s innovative GMS, the future of guest management is here. The platform’s cutting-edge technology and customizable features make it the ideal choice for hotels and resorts seeking to enhance guest engagement and optimize their asset management. With OpsTechPro, the hospitality industry has a game-changing solution that will undoubtedly change the guest experience for the better.
